Shipping and Delivery
Subject to this Agreement, goods will be supplied as shown on your order confirmation, which will be provided to you by email.
We will use our best endeavours to meet stated timeframes for delivery, however, from time to time particularly during busy periods, our shipping service providers may suffer delays beyond our control. Please allow up to 30 days delivery (for standard and express post).
Standard and express post are subject to different fees and charges. In addition, certain goods (including large and bulky items or special orders) may be subject to additional charges. All shipping charges will be made available to you at checkout or contact us for detailed quote.
Express shipping is available only in certain areas and for certain orders and your order eligibility will be confirmed at checkout.
A signature may be required for some deliveries, and you are responsible for ensuring you are able to accept delivery. We will not be held liable for:
Late delivery where attempted delivery has occurred on or before the delivery time-frames.
A parcel has been signed for delivery has occurred (regardless of whether or not you have personally accepted delivery).
Collection from our warehouse – You must collect your order within 7 days of being notified it is ready for collection. If you do not collect your order within this time frame, your order will be considered abandoned and will be returned to our warehouse. You will be refunded for the amount of the order, less the amount of a handling fees and an additional re-stocking fee of up to $9 per order (depending on the order).
We reserve the right to change, modify or discontinue any delivery options at our absolute discretion.